© 2023 Gartner, Inc. and/or its affiliates. All rights reserved. This presentation, including all supporting materials, is proprietary to Gartner, Inc. and/or its affiliates and is for the sole internal use of the intended recipients. Because this presentation may contain information that is confidential, proprietary or otherwise legally protected, it may not be further copied, distributed or publicly displayed without the express written permission of Gartner, Inc. or its affiliates.Top 3 Strategic Priorities for Chief Compliance and Ethics OfficersLeadership Vision for 2024RESTRICTED DISTRIBUTION2 © 2023 Gartner, Inc. and/or its affiliates. All rights reserved. Leadership Vision for Chief Compliance and Ethics Officers in 2024Increased expectations around risk management, enforcement and regulatory pressures are driving unprecedented change and reshaping the chief compliance officer (CCO) role.In this environment, CCOs are focusing on:• Defining and measuring the effectiveness of their role• Using technology to manage increasing volume and volatility of regulations• Integrating and overseeing third-party networksCCOs can use this research to respond and adapt to the changes and succeed through disruption.Key questions addressed:What are the major trends impacting CCOs?What are the top challenges CCOs must address?What actions should CCOs prioritize to improve compliance program performance in 2024?RESTRICTED DISTRIBUTION3 © 2023 Gartner, Inc. and/or its affiliates. All rights reserved. Trends Impacting CCOs in 2024In 2024, CCOs face heightened demands from regulators and enforcement agencies for program effectiveness, with many in the U.S. also facing an expanded duty of oversight. They must meet these demands all while navigating increasing risk management volatility, uncertainty, complexity and ambiguity — “VUCA” — across the organization and the extended enterprise.Increasingly Fragmented Regulatory Regimes Fueled by Nationalism, Statism and Trade WarsContinued Supply Chain Volatility and Shortages Privacy Regulations, Cyber Risks and Business’s Data and Digital StrategiesIncreasing Stakeholder Expectations for Increased Risk Management Rigor, with 2023 DOJ UrgencyIncreased Stakeholder Expectations for Governance, ESG and Social ResponsibilityIncreased Employee Expectations for Transparency and AccountabilityExpanded Duty of Oversight to Corporate OfficersIncreasingly Hybrid and Remote Workforce Increasing Global, Divergent Workforce Attenuated From Corporate CenterFragmented, Booming Technology and Services Market for Compliance and Risk Team Burnout, Fatigue and Competition for Talent Influx of Gen Z Talent Creates New Expectations for ComplianceRESTRICTED DISTRIBUTION4 © 2023 Gartner, Inc. and/or its affiliates. All rights reserved. Improving Compliance Program PerformanceDevelop Effective Methods for Assessing Program PerformanceDigitalize Compliance Risk Management ProcessesSou...
