CLOUD ADOPTION: ENTERPRISE AZURE OPENAI FOR FINANCIAL SERVICESA practical guide on how your organization can implement OpenAI across your enterpriseCloud Adoption: Enterprise Azure OpenAI for Financial Services2Cloud Adoption: Enterprise Azure OpenAI for Financial Services2Table of contentsIntroductionAI Tools at your fingertipsLevel 1: AwarenessLevel 2: ExperimentationLevel 3: OperationalizationLevel 4: OptimizationLevel 5: InnovationConclusionHow Capgemini can help3 4 5 6 8 10111213Cloud Adoption: Enterprise Azure OpenAI for Financial Services3IntroductionArtificial intelligence (AI) is everywhere, and its capabilities are continually expanding. Yet for those in the financial services industry, the idea of incorporating AI within your organization raises a red flag - particularly generative AI. Most chief technology officers (CTOs) are familiar with generative AI and know off-the-shelf products exist, but those options won’t suffice due to security concerns and the need to engage with proprietary enterprise data on a regular basis. Instead, what’s needed is an innovative, customizable and fortifiable solution that enhances customer operations for teammates, improves customer experiences and remains cost efficient over time.Consider how generative AI could help improve developer productivity:• Adding data bias checks in generative AI can help level the playing field, correcting and eliminating algorithmic biases stemming from a person’s race, gender or disability.• Training generative AI on senior employees before rolling it out to the entire staff, while improving the model based on continuous feedback, can improve the end user experience across the board.• Internal engineers will see improved developer productivity. • Customers will have better experiences that are tailored for their specific needs.• Streamline human resources management processes with generative AI by using a smaller team to reach the same number of employees, reducing costs.Generative AI is a type of artificial intelligence that focuses on creating novel and complex image, text, music, or video outputs.Cloud Adoption: Enterprise Azure OpenAI for Financial Services4AI Tools at your fingertipsJoin us on the generative AI adoption journey:A variety of AI Tools are now available to help organizations with their digital transformations. Microsoft Copilot, for example, is designed to provide AI assistance across all Microsoft applications and experiences.Microsoft Azure OpenAI offers a comprehensive suite of AI tools and services designed to accelerate organizations in their digital transformation and innovative technology solution adoption. Financial services companies can benefit from leveraging Azure OpenAI to streamline processes, enhance decision-making and ensure regulatory compliance. Once use cases and AI tools are engaged, realizing the true benefits of generative AI will depend on the outcomes yo...
