June 2023FY 2023 MongoliaCountry Opinion Survey ReportECR Business Intelligence TeamPublic Disclosure AuthorizedPublic Disclosure AuthorizedPublic Disclosure AuthorizededAcknowledgementsThe Mongolia Country Opinion Survey is part of the County Opinion Survey Program series of the World Bank. This report was prepared by the Business Intelligence (BI) team, led by José De Buerba (Senior External Affairs Officer). Yulia Danilina, Jessica Cameron, Nan Lin, and Sofya Gubaydullina oversaw the design, reporting, and analysis of the survey results. Noreen Wambui and Irina Popova provided data support. BI acknowledges the significant contribution from the Mongolia Country Team and the independent field agency, MAXIMA. In particular, the BI team is grateful for the support from Javkhlan Bold Erdene (External Affairs Associate) and Gantuya Paniga (Operations Analyst) who coordinated the survey-related activities from Ulaanbaatar, Mongolia.ObjectivesOverall ContextWorld Bank Group’s Support for Development AreasOverall Attitudes Toward the World Bank GroupWorld Bank Group’s Work and Engagement on the GroundWorld Bank Group’s Knowledge Work and ActivitiesThe Future Role of the World Bank Group in MongoliaCommunications and OutreachSample DemographicsMethodologyContents3This survey was designed to assist the World Bank Group (WBG) in gaining a better understanding of how stakeholders in Mongolia perceive the WBG. The survey explored the following questions: 1. What opinion do key stakeholders have of the WBG when it comes to its effectiveness, relevance, alignment with Mongolia’s development priorities, and other key indicators? Are opinions improving or declining?2. What areas of development are perceived to be the most important? Have the priorities changed over the past three years?3. How the WBG is perceived as a development partner? Are opinions improving or declining?4. What do key stakeholder value the most and the least when it comes to the WBGs work at the country level? What are the priorities looking forward? 5. What opinion do key stakeholders have of the WBG knowledge products and their quality? Are opinions improving or declining? 6. What are the preferred communication channels and which channels are reported to be used the most? Are there differences among stakeholder groups in terms of preferred channels? 7. What key topics the WBG communicates around do stakeholders recall? Is there a relationship between message recall and views of the WBG’s work?Objectives4Overall Context5“Focus on increasing the results and effectiveness of the assistance provided to the beneficiaries in Mongolia” Academia RespondentIn your opinion, what is the most important thing the World Bank Group could do to help increase its effectiveness in Mongolia?QQFY23: In general, would you say that Mongolia is headed in ... ? (N=301)FY20: When you think about the future in Mongolia,...
